IDFC FIRST Bank Reviews in Pimpri- Chinchwad, pune
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★★★★★
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IDFC FIRST Bank Reviews
The Truth Space
★★★★★
★★★★★
The newly opened IDFC First Bank branch at Thergaon is well-maintained and visually impressive. As customers, we had high expectations from the branch in terms of service and professionalism, especially considering the strong reputation of IDFC First Bank.
Unfortunately, the service experience fell short. One of the employees misguided us regarding a process, which led to confusion and inconvenience. To be sure, we cross-verified the same process with other IDFC First Bank branches — and found that the information given at the Thergaon branch was incorrect.
Such discrepancies and lack of clarity are disappointing. The overall staff conduct did not reflect the professionalism IDFC is known for. There were gaps in communication and service delivery that need immediate attention.
We sincerely urge the branch manager to look into this and ensure that all employees are properly trained and maintain a high level of professionalism. Correct guidance and a customer-first approach are essential to building trust and providing a consistent experience across all branches.
Prasad Ahankari
★★★★★
★★★★★
Rutuja Dalvi
★★★★★
★★★★★
Excellent service
Snehal Nimbalkar
★★★★★
★★★★★
I had a great experience at IFSC Bank in Thergaon. The staff was extremely helpful and knowledgeable, guiding me through the banking processes efficiently. The facilities are modern and well-maintained, making transactions smooth and hassle-free. I appreciated their prompt customer service and the variety of services they offer. Overall, I highly recommend IFSC Bank for anyone looking for reliable banking solution.