IDFC FIRST Bank, Civil Lines, jhansi

Bank Branch & ATM in Civil Lines, jhansi, uttar pradesh

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“The call was very informative and addressed all my concerns helpfully.

Very good customer service provided … every time it responded within 2 minutes and solved my queries.”

“It was a very smooth experience with IDFC bank. The customer service staff talks very politely.”

Innovative NRI services: From June 2025, IDFC First Bank allows NRI customers from 12 countries to use UPI with their international mobile numbers, free of charge, greatly simplifying cross-border payments.

Low fees & competitive rates: Many customers report minimal service charges—for instance, no fees on demand drafts—and interest rates on savings and fixed deposits are often better than those offered by larger banks.

Strong digital experience: The bank’s mobile app and internet banking are widely praised—even compared favorably to HDFC and Citi-level platforms. Users appreciate their modern, intuitive interfaces and ease of use.

As a first-time customer, I was confused at first, but the staff helped me understand everything from account setup to using the app. Really thankful!

I opened a savings account here and the interest rates are better than many other banks. Also, there are no unnecessary charges.

The branch is in a good location in Jhansi and easy to find. There’s enough parking space nearby too, which is a bonus.

Whenever I have a doubt or issue, the Jhansi branch team responds quickly. Their customer support is really commendable.

The branch supports digital banking very well. I could complete most of my work through net banking with little need to visit the branch.

I applied for a personal loan and the process was quick and transparent. The staff explained everything clearly and there were no hidden charges.

Modern and clean branch environment." The Jhansi branch is well-maintained, clean, and organized. The facilities are modern and they offer digital services to make banking easier.

Supportive and friendly staff." The branch employees are very friendly and listen to customer issues carefully. I got help with my loan query within minutes. Very satisfied!

Fast and reliable banking!" I’ve been using this branch for the past year and I’m impressed with their fast service and minimal wait times. The mobile app support is also great.

The staff at IDFC First Bank in Jhansi are very professional and helpful. They guided me patiently through the account opening process. I had a smooth experience.